Free Shipping | On Orders Over $99

Chamonix TV Spots

Chamonix® has long had a presence in the national media, including TV and radio endorsements from high-profile physicians, personalities and celebrities who have experienced the truly remarkable effects of our anti-aging skin cream, eye wrinkle cream and other anti-aging treatments, and want to share their discovery with the world.

We invite you to watch, listen, and learn more about our groundbreaking anti-aging skin care products.

Genucel For Eye Bags and Puffiness with Dr. Gina Louden

Genucel with Laurie Dhue & Suzanne Sena

TV Celebrity Suzanne Sena with Ingrid Hoffman, author of Simply Delicioso

TV Celebrity Ingrid Hoffman, author of Simply Delicioso on genucel for bags & puffiness

Fox News Anchor Laurie Dhue loves Chamonix products

The Chamonix 5 Minute Challenge

Chamonix Jeunesse 5 Minute Eye Crème

CEO George Faltaous speaks about Heart Factors Plus on the Imus Radiothon

Chamonix Hand Magic Hand Cream TV Ad

CEO George Faltaous on Imus in the Morning

Our Favorites

{"cart_token":"","hash":"","cart_data":""}

Returns and Refunds Policy

Chamonix Skin Care Money Back Guarantee
*IMPORTANT CHANGE PLEASE READ*

  • As of July 7, 2016, we will provide a 100% money back guarantee on eligible refundable orders. (Please see eligible refunds policy terms below)
  • Chamonix will no longer charge a processing fee on refundable orders.
  • It is our goal to provide an easy, hassle-free customer service experience.
  • Customers are entitled to a refund or exchange for a FULL 4-month period from the date the original order was placed.
  • Exchanges will not be accepted after 6 months from the original purchase date.

RETURNS AND REFUNDS POLICY TERMS
Please take a moment to review the following terms:

  • All returns and/or exchanges must be pre-authorized by a Chamonix customer service representative. A RMA number (Return Merchandise Authorization) is obtained by calling our customer service department at 1-800-SKIN-211 (1-800-754-6211) between the hours of 9am- 6pm EST Monday through Friday. A RMA is not needed for an exchange.
  • All shipping and handling fees (where applicable) are not refundable.
  • You must return ALL products, USED & UNUSED to be eligible for a full refund. Refunds will not be processed without the original products that were purchased.
  • Any merchandise returned for a refund without a RMA number will not be processed.
  • Refused and Return to Sender packages are not eligible for a refund without first calling for a RMA number.
  • RMA numbers expire within 15 days of issuance. Merchandise must be received within 15 days of the date to receive a credit or a refund.
  • Customer is responsible for all shipping costs associated with returned merchandise.

IMPORTANT: Half price promotions, preferred customer pricing, other special event sales or promotions may have different return policies. Please review carefully.

Preferred Customer: There are no refunds on the Preferred Customer Program, only merchandise exchanges with exception to your first initial sign up order. Once a recurring shipment is sent out, the package is non-refundable and can only be used towards a company credit. Please refer to the Preferred Customer Program terms and conditions for more information.

If you have any questions or concerns please contact our customer service department at 1-800-SKIN-211.