IMPORTANT: Half price promotions, preferred customer pricing, other special event sales or promotions may have different return policies. Please review carefully.
Preferred Customer: There are no refunds on the Preferred Customer Program, only merchandise exchanges with exception to your first initial sign up order. Once a recurring shipment is sent out, the package is non-refundable and can only be used towards a company credit. Please refer to the Preferred Customer Program terms and conditions for more information.
If you have any questions or concerns please contact our customer service department at 1-800-SKIN-211.